Job-ID28922793Reference26-20444Role Purpose: Responsible for managing and contacting bulk customers to validate the accuracy of the order on file at the TMS level prior to carrier tender S/T location, contact information, bulk product and quantity to be delivered Meter or scale unload etc. just to name a few of the order validation steps Accountabilities Document all customer contacts according to the call script guidelines Manage and perform all data updates in TMS followed with email updates to customer service Work independently with or without direct supervision Maintain order integrity by verifying all order information Must be comfortable and courteous on the telephone Work closely with the bulk control tower team and take directions EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
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